✍️ By Debbie Balfour | Langley News | June 22, 2026

Shivangi Patel joins WBN News as a contributor focused on AI-powered workflows and agentic AI, bringing practical insight into one of the fastest-evolving areas of technology. As businesses increasingly explore automation and intelligent systems, her perspective arrives at a time when organizations are seeking ways to improve efficiency while maintaining meaningful customer experiences.

Shivangi Patel is the founder of Pranthora, a company focused on helping organizations leverage artificial intelligence to streamline operations, automate workflows, and enhance customer engagement. Her work centers on the practical application of AI technologies, with a particular emphasis on voice AI, intelligent agents, and business process automation.

As the adoption of AI continues to accelerate across industries, many organizations face the challenge of separating genuine business value from technology hype. Patel's approach focuses on identifying practical use cases where intelligent systems can reduce repetitive tasks, improve response times, and create more scalable business operations. Her work explores how AI-powered solutions can be integrated into existing workflows to support both operational efficiency and customer satisfaction.

With experience in building intelligent systems and developing AI-driven platforms, Patel brings a solutions-oriented perspective that resonates with entrepreneurs, business leaders, and professionals seeking to understand how emerging technologies can be applied in real-world settings. Her focus is not simply on the technology itself, but on the outcomes it can create for organizations navigating growth, competition, and digital transformation.

As AI continues to reshape the business landscape, voices that can translate complex concepts into practical strategies are becoming increasingly valuable. Patel's expertise offers readers a grounded perspective on how organizations can thoughtfully adopt and benefit from the next generation of intelligent technologies.

Role at WBN

As a contributor to WBN News, Patel will share insights on AI-powered workflows, agentic AI, business automation, voice AI, and emerging trends in intelligent systems. Readers can expect practical perspectives on how AI is transforming operations, customer interactions, and decision-making across industries. Her contributions will help business owners and professionals better understand not only what is changing, but why those changes matter and how they can be applied effectively within their own organizations.

About WBN News

WBN News is a next-generation business news platform—AI-assisted and curated by human contributors—designed to deliver real-time intelligence for entrepreneurs, professionals, and informed readers.

Built as a decentralized network of local editions and global topic desks, WBN transforms fast-moving information into clear, structured insight with a strong focus on “Why It Matters.” By combining human perspective with AI-powered workflows, the platform enables contributors to operate as publishers—producing timely, relevant coverage that supports better decision-making across business and community landscapes.

Debbie Balfour | Publisher, Langley News

Debbie Balfour is a Langley-based real estate investor, coach, and host of the Let’s Talk Real Estate Investing podcast. She is a journalist with WBN News, featured in Langley, Delta, Vancouver, and Surrey City News.

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